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F.A.Q

What size does my child need?

11" small size 3 months - 2 years

12" regular size 3 months - 3 years

13" preschool size 

14" kindergarten size

Do you stock all of the above sizes?

I try to provide a nice variety of sizes but by far my most popular and most requested size is in the 11-13" range, with most of the items I make being in the 12" range. You can always request a specific size via a custom slot!

Your shop is all sold out?

I update my shop on a monthly basis, sometimes items do sell very fast as I am a one woman show and can only make so much at a time...however I do post regular updates. Sign up for my newsletter and get an alert when I do, and a coupon code as a thank you!

Why can't I add an item to my cart but I can select a size/price?

When the add to cart function is disabled that just means I am behind the scenes working on stock, inventory and the next big update! Check me out on Facebook, IG or my newsletter to find out when the next scheduled update will be!

How do custom slots work?

Roughy every 2 months or so I open up a select amount of custom design slots available for purchase. I only take on a set amount each time so that I can focus on providing you with the BEST custom experience in the industry. Custom design slots come with unlimited email support, a list of available gemstones and their meanings, and my design know how! You can request an item that is always selling out too fast on you, or create a unique item unlike anything else. You will be provided with a form to fill out within 72 hours of purchase and asked to select your first and second choice of amber colors, along with gemstones. OR you can choose to leave it to me and simply tell me a bit about yourself and have me design a fully custom piece based on your needs. Custom orders take 4-6 weeks to be made and not all colors of amber are available. See shop listing for further details

Will my item look EXACTLY as pictured?

No item will ever look exactly the same as Baltic Amber is a naturally occurring substance. Please allow for natural variations of shape, form, color, saturation etc. All images used are examples only, giving you a general idea of the item you are adding to your cart. If you require an EXACT photo please email me and I will do my best to assist you.

How long have you been making these items?

I have been designing and creating Baltic Amber and gemstone jewelry from my home in North Vancouver for over 5 years. I was one of the first to combine amber and gemstones into unique patterns and continue to develop new and exciting products that stand out from the crowd. All amber is ordered direct from Lithuania and tested to ensure authenticity. All gemstones used are GENUINE with accurate descriptions, you will not see howlite being passed off as real turquoise - or dyed jade being sold as rose quartz. I only offer the BEST, because you...my customers...deserve the BEST

Please allow for slight variations in tone of amber, colors of clasps/thread used, and size/shape of beads. Each necklace is handmade and slight variations will occur. All images provided are EXAMPLES only - if you require an exact photo of your item please ask 

Keepsakes

Keepsakes are done one at a time, as the preservation of memories is sacred work I prefer to not rush the process. Wait times can be as little as 2 weeks or as long as 6 weeks. In order to avoid disappointment I encourage you to email me first so we can discuss your vision and my process. The wait time applies once your item to be preserved arrives in my office. All keepsake orders are final sale. There are no refunds